FAQ's

FREQUENTLY ASKED QUESTIONS:
MUST I CREATE AN ACCOUNT TO PURCHASE FROM YOUR ONLINE STORE?
No, at Rove & Saddle we believe online purchasing should be as easy as visiting a conventional brick & mortar store, no account needed to purchase any of our fantastic products.
 
DO YOU HAVE A PHYSICAL STORE?
We’ve made shopping as simple as logging on to our ecommerce store from the comfort of your home or office and purchasing at the click of a button. We operate Rove & Saddle from our office based in the Southern Highlands, products are shipped from our facilities directly to your door.
 
WHO CAN I SPEAK TO ABOUT STOCKING ROVE & SADDLE BRANDS?
Are you a retailer interested in stocking some of our products? Simply drop us email. info@roveandsaddle.com.au
 
WHERE DO YOU DELIVER?
We currently deliver all over mainland Australia and Tasmania, through Australia Post.
 
WHAT IF MY ORDER ARRIVES DAMAGED, OR THERE IS A FAULT?
Whilst we hope that this never happens, if you do receive damaged goods, or have a manufacturing defect, please contact us immediately at info@roveandsaddle.com and we will endeavour to fix your problem as soon as possible.